City of Kirkwood
  • 11-Feb-2020 (CST)
  • Recreation
  • Kirkwood, MO, USA
  • 11.00
  • Hourly
  • Part Time

RESPONSIBILITIES:

  • Responsible for staffing the Community Center front desk.
  • Collects fees; registers customers for programs, passes, and daily activities; and verifies resident/non-resident passes.
  • Answers the phone, answers questions, and provides information to Kirkwood Parks and Recreation facility users.
  • Provides superior customer service, enforcing policies in a friendly courteous manner.
  • Prepares reports and deposits at end of shift.
  • Maintains cleanliness of front desk and surrounding areas.

 REQUIREMENTS:

  • Excellent verbal and written communication skills.
  • Able to establish and maintain effective relationships with customers and to handle difficult situations professionally, using discretion, patience, proper etiquette.
  • Excellent interpersonal skills with demonstrated ability to positively interact with a variety of people in a diverse work environment.
  • Possesses knowledge of Parks and Recreation programs and safety procedures.
  • Able to learn complex computer programs.
  • Able to work independently and as a member of a team.

 WORKING ENVIRONMENT:

Work is primarily done in an indoor setting.  Must be available to work weekends and evenings.  Expected to work approximately 20-25 hours per week with a varying work schedule.

Front Desk hours are:

Monday Thursday    8:00 a.m. 7:30 p.m.

Friday                       8:00 a.m. 5:30 p.m.

Saturday                   9:00 a.m. 12:00 p.m. (2:00 pm May 16 July 11)

Sunday                     12:00 p.m. 3:00 p.m. (May 17 July 12 only)

STARTING SALARY:  $11.00 per hour.  Position is open until filled.

TO APPLY:  Complete the electronic employment application located on the City website under "Jobs"   OR:  A paper application can be picked up at Kirkwood City Hall, 139 South Kirkwood Road, 63122 OR: call 314-984-6975 to have one e-mailed, mailed or faxed to you.  Return paper applications to:  City of Kirkwood, Attn: Human Resources-ICE, at the address listed above.

PERSONS REQUIRING AN ACCOMMODATION TO APPLY FOR A JOB OPENING SHOULD CONTACT HUMAN RESOURCES AT 314-822-5809.

THE CITY OF KIRKWOOD IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY.

Full Job Description
City of Kirkwood
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